Privacy notice

Paw Treks uses personal information only where needed to respond to enquiries, arrange and deliver pet-care services, maintain safety records, process payments and meet legal obligations.

Information we may collect

This may include your name, contact details, address, booking details, emergency and veterinary contacts, pet-care instructions, information about medication or allergies, payment records and messages sent by email, WhatsApp, telephone or Facebook.

How information is used

Information is used to discuss and provide requested services, protect animal welfare, communicate during bookings, maintain business records and handle emergencies. The lawful bases may include taking steps before entering a contract, performing a contract, legitimate interests, legal obligations and, where applicable, consent.

Sharing and retention

Information is not sold. It may be shared only where necessary with service providers, veterinary professionals, emergency contacts, insurers or authorities. Records are kept only for as long as reasonably necessary for the purpose collected and any legal or insurance requirements.

Your rights

You may ask to access, correct, restrict or erase personal information, or object to certain processing, subject to applicable law. Contact pawtreks@outlook.com.

Cookies

This website does not currently use non-essential analytics or advertising cookies. Basic technical storage may be used where necessary for website operation.

This notice should be reviewed if new analytics, booking systems or third-party tools are added.